Privacy

What we collect

Tickets are bought on Luma, not on this website, and Luma has its own privacy policy for what it collects.

Your internet address is used for a few minutes to stop spam, which allows only a few messages from one address in ten minutes. It is not saved with your message.

• Partner enquiry form: your name, organisation, email address and message.
• Mailing list: your email address.
• Feedback card: your answers. It asks for no name and no contact details.
• For every form, the date and time you sent it and which form it was.

Why we collect it

Young Hustlers Vancouver uses your details only for the reason you gave them, listed here, and for nothing else.

• Contact and partner messages: so Young Hustlers Vancouver can read what you wrote and reply to you.
• Mailing list: so Young Hustlers Vancouver can send you news about its events and work.
• Feedback: so Young Hustlers Vancouver can see what people thought and improve.

Your consent

Contact form and partner enquiry: implied consent. You choose to write to us, the reason is plain, and the details are not sensitive, so sending the message is your consent. Under Canadian privacy law (PIPEDA) that is enough when a person gives ordinary details for an obvious purpose.

The mailing list: express consent. We use your details only after you tick the box yourself. The box is never ticked for you. PIPEDA expects express consent when the use goes beyond the one message you sent.

Canada's anti spam law (CASL) also needs your permission before a business emails you news, which is why the box is yours to tick.

You can take your consent back at any time by asking us, as described below. We will then stop using your details for that purpose, which may mean we can no longer reply to you or send you news.

Where it is kept and for how long

Your details are saved on the server that runs this website. It is run for Young Hustlers Vancouver by its website provider, which can reach the stored details only to keep the website working.

Nothing deletes your details on a timer. They stay until you ask for them to be removed.

Who sees it

The people at Young Hustlers Vancouver who answer messages see them. We do not sell your details and we do not use them for advertising.

If Young Hustlers Vancouver keeps a Google Sheet of messages or sign ups, a copy of your details is added to it, and Google stores that copy.

Feedback answers may also go into a Google Form that Young Hustlers Vancouver uses, where Google stores them.

Seeing, correcting or deleting your details

You can ask Young Hustlers Vancouver to show you the details it holds about you, to correct them, to stop using them or to delete them. Send a message with the enquiry form on this website. Say what you would like, and which form and email address you used so we can find it.

We aim to answer within 30 days, the time PIPEDA allows.

Canadian privacy law

Businesses in Canada follow PIPEDA, the federal Personal Information Protection and Electronic Documents Act, when they collect personal details in the course of business. Its basic rules: say why you collect details, collect only what you need, use them only for that reason, ask for consent, and let people see and correct what is held about them.

In British Columbia the Personal Information Protection Act (PIPA) sets the same basic rules for private businesses.

If you think your details were handled wrongly, tell us first. You can also complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca) or to the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).